For denied warranty claims
Warranty denied?
Let’s set it right.
Upload your denial. We’ll examine your warranty, retailer policy, payment protections, and other recovery paths—then build your next move.
Free · takes about 2 minutes · if nothing’s viable, we tell you straight and you pay nothing
Denied doesn’t mean done.
A denial is one company’s answer about one policy. Most purchases are covered by several overlapping protections, and the manufacturer’s warranty is only one of them. When it says no, the question isn’t over — it just moves.
Find the reason on your denial letter:
“Physical damage is not covered under this warranty.” +
The manufacturer excludes accidental damage — and under their own warranty, that's usually allowed.
What’s often still open
- Purchase protection on many credit cards covers accidental damage, typically for 90–120 days after purchase.
- A protection plan you bought at checkout (retailer or third-party) may cover exactly this.
- If the item arrived damaged, that's a retailer or marketplace claim — not a warranty claim at all.
“Your warranty period has expired.” +
The written warranty clock ran out. But the written warranty isn't the only clock.
What’s often still open
- Many credit cards extend the manufacturer's warranty — often by up to a full year — if you paid with the card.
- State implied-warranty laws require products to work for a reasonable time, and in some states claims can be brought years after purchase.
- Manufacturers often run quiet goodwill or service-bulletin programs for known faults, even out of warranty.
“Liquid damage is not covered.” +
Liquid exclusions are among the most common denial reasons — and among the most escalated.
What’s often still open
- Card purchase protection may apply if you're inside its window.
- If the product was marketed as water-resistant, the marketing claim itself can support an escalation or complaint.
- Retailer protection plans often cover liquid damage that manufacturer warranties exclude.
“No proof of purchase was provided.” +
This is a paperwork denial, not a decision on the merits. It's often the easiest to reverse.
What’s often still open
- Your card statement, order-confirmation email, store account history, or product registration can each reconstruct proof.
- Once rebuilt, you can refile the same claim — a paperwork denial doesn't end it.
“This is not a manufacturing defect.” +
Their technician's opinion is a judgment call — and judgment calls can be challenged.
What’s often still open
- An independent repair-shop diagnosis is evidence you can attach to an appeal.
- Marketplace guarantees (Amazon, eBay, PayPal) run on their own rules and timelines, not the manufacturer's.
- Implied-warranty laws don't care whose definition of 'defect' it meets — only whether the product did its job for a reasonable time.
Windows and coverage vary by card, retailer, plan, and state — that’s exactly what the free check pins down for your specific purchase.
We check all seven paths. Every claim, every time.
Nobody reads seven policies after a denial — which is exactly what the companies are counting on. This is the full list we run your claim against:
- 1
Manufacturer warranty, appeals & goodwill programs
Typically 1 year written — plus quiet repair programs that outlast it
- 2
Retailer return & escalation policies
Usually 15–90 days, with exceptions stores don't advertise
- 3
Protection plans you already paid for
Terms vary — most people never read what they bought
- 4
Credit card extended warranty
Often adds up to 1 year beyond the manufacturer's coverage
- 5
Credit card purchase protection
Damage and theft, typically 90–120 days from purchase
- 6
Marketplace guarantees (Amazon, eBay, PayPal)
Separate windows, roughly 30–180 days depending on platform
- 7
Complaint & pressure paths (state AG, CFPB, FTC)
No fee, no deadline — and companies respond to them
-
Billing errors on a card are federally protected—disputes under the Fair Credit Billing Act run on their own 60-day clock from the statement.
How it works
Step 1 · free · ~2 minutes
Send your denial
The denial message, your receipt or order email, and how you paid. Missing paperwork? Send what you have — rebuilding proof is often part of the fix.
Step 2 · free · within 1 business day
Get your recovery map
Every path checked, marked viable or not, with the reason and the deadline for each. If nothing’s viable, we say so plainly — you pay nothing and keep the map.
Step 3 · $39 · only if paths exist
Your next move, built
Ready-to-send letters citing exact policy language, an evidence checklist, who to contact in what order, and a deadline calendar. You file. You keep 100%.
The guarantee: if we can’t build you at least one ready-to-file claim, the packet is free.
Flat $39. Never a percentage. No subscription.
See exactly what you’d get
Here’s a full worked example — a $649 TV, denied for “physical damage” at 14 months — from free check to finished packet. Every recommendation cites the policy line it stands on, so you can verify everything yourself.
Read the full sample reportFrom the sample recovery map
Straight talk
We’re not a law firm.
No legal advice, no representation. We research your protections and prepare documents. You stay in control: you decide what to file, and you file it.
No outcome is guaranteed.
Anyone who promises your money back is lying to you. What we promise: every open path found, documented, and made ready to use — or you don’t pay.
SetRight is new.
No fake reviews, no invented customer counts. Judge us on the work: every recommendation cites the policy language it stands on, so you can check it yourself.
Your documents stay yours.
Receipts and denials are used only to work your claim, never sold, and deleted on request. Privacy policy.
Questions, answered plainly
Is this legal advice? +
No. SetRight is a document-preparation and research service, not a law firm. We identify recovery paths, cite the exact policy or program language behind each one so you can verify it yourself, and prepare documents. You decide what to file, and you file it.
My claim was already denied. Isn't it over? +
A denial is one company's answer about one policy. Your card's protections, the retailer's policies, marketplace guarantees, and state implied-warranty laws are all separate paths with separate rules — and the original denial can often be appealed too.
What does the free check include? +
Within one business day, you get a map of every recovery path we can identify for your situation: which look viable, which don't, why, and what deadline applies to each. If nothing looks viable, we say so plainly. Either way, the check costs nothing and the map is yours to keep.
What do you need from me? +
Three things: the denial message, your receipt or order email, and how you paid. If you're missing paperwork, tell us anyway — reconstructing proof of purchase is often part of the fix.
What does the $39 Recovery Packet add? +
Ready-to-send letters and emails citing the exact policy language that supports your claim, an evidence checklist, who to contact in what order, and a deadline calendar. If we can't build you at least one ready-to-file claim, the packet is free.
Do you take a percentage of what I recover? +
No. The packet is a flat $39. Whatever comes back is 100% yours.
How fast do I need to move? +
It depends on the path. Some card protections close 60–90 days after the incident; retailer windows are usually shorter; complaint paths stay open. That's why the check is free — find out where your clocks stand before they run out.
Some of your deadlines are already running.
Card protections can close 60–90 days after the incident. The check is free — find out where your claim stands before the windows do the deciding for you.
Check my claim freeNo account. No subscription. Walk away at any point.